Service Terms & Conditions
Jill Barton Photography · Last updated: September 27, 2026
Booking & Scheduling
- All appointments must be booked at least 24–48 hours in advance via our booking form, email, or direct contact.
- Same-day or rush bookings (within 24 hours) are subject to availability and may incur an additional fee at photographer's discretion.
- If the client is more than 15 minutes late to the shoot, a $50 wait fee will apply. Excessive delays result in cancellation or rescheduling with applicable fees.
Cancellation & Rescheduling
- Cancellations made within 24 hours of the scheduled shoot will incur a 50% cancellation fee.
- Properties deemed not photo-ready (e.g., cluttered, unclean, under construction, inaccessible) will be canceled or rescheduled at the photographer's discretion and incur a $150 reshoot or wait fee.
- Rescheduling is free with more than 24 hours' notice.
- No-shows without communication will be billed at 100% of the shoot fee.
Photo Readiness
- Client is responsible for ensuring the property is clean, decluttered, and fully prepared for photography/video.
- Photographers will not clean, stage, or move personal belongings.
- A photo prep checklist is available to help ensure readiness.
- Jill Barton Photography reserves the right to cancel or reschedule the shoot if the property is not photo-ready.
Delivery Timeline
Standard turnaround is as follows:
- Photos: within 2 business days (unless otherwise noted for editorial or interior work).
- Videos: 3 business days.
- Floor plans & virtual tours: 1–2 business days.
- Rush delivery (within 24 hours) may be available for an additional fee when requested at the time of booking.
- All delivery times are based on business days unless otherwise arranged.
- Events Beyond Our Control: We are not responsible for any delay or failure to perform caused by events outside our reasonable control, including natural disasters, government actions, power failures, or service disruptions. In such cases, performance timelines will be extended for a period equal to the duration of the disruption.
Editing & Revisions
- One round of minor revisions is included (e.g., labeling corrections, color adjustments).
- Major revisions due to significant property changes, restaging, or stylistic requests outside of the original scope will incur additional charges.
- Typical revision turnaround time is 1–2 business days.
Copyright & Licensing
By downloading or using any delivered media:
- Jill Barton Photography (photographer: Jill Barton) retains full and exclusive copyright to all content.
- The client is granted a limited, non-transferable license to use the media solely for marketing the specific property photographed by the listing agent contracted with to create photos.
- Usage rights expire once the property is sold, leased, withdrawn, or delisted.
- Content will not be reused, resold, or redistributed for any other purpose or listing.
- Media will not be shared with third parties (e.g., builders, stagers, designers, homeowners, developers, media outlets, subsequent listing agents) without prior written consent from Jill Barton Photography, except for active co-marketing of the property by the listing agent/team.
- Media will not be edited or changed in any significant way by anyone other than Jill Barton Photography.
- "Media" includes, but is not limited to, all photos, videos, drone footage, floor plans, and virtual tours.
Refund Policy
- All sales are final. No refunds will be issued once services have been rendered or files delivered.
- Refunds are not issued for dissatisfaction due to lack of property readiness or weather unless prearranged.
- In the event of any billing dispute or disagreement regarding services/goods provided, the parties agree to make a good-faith effort to resolve the issue informally within 30 days of written notice. If the dispute cannot be resolved informally, it shall be settled through binding arbitration administered in accordance with local laws, and each party shall bear its own legal fees.
Payment Terms
- Payment is due on the day of the shoot unless otherwise agreed in writing.
- Accepted payment methods: Zelle, Venmo, Check, or Cash.
- Late payments beyond 30 calendar days will incur a 5% late fee.
- Invoices unpaid after 90 days will be sent to collections.
Weather Policy
- Clients may reschedule due to inclement weather at no charge.
- If the shoot proceeds in poor weather conditions, delivered content will be considered final unless a paid reshoot is requested.
Liability & Safety
- The client is responsible for providing safe, hazard-free, and accessible working conditions at the property.
- Jill Barton Photography is not liable for any personal injury, accidents, or property damage that occur before, during, or after the shoot unless caused by gross negligence or willful misconduct.
- Clients must inform Jill Barton Photography of any known risks, pets, or limitations related to property access ahead of time.
Portfolio & Social Media Use
- Jill Barton Photography reserves the right to use delivered media for its website, portfolio, social media, and marketing materials.
- If the client prefers the content not be used publicly, a written request must be submitted prior to the shoot.
Governing Law
- These Service Terms & Conditions are governed by the laws of the State of Nebraska, without regard to its conflict-of-law provisions.
Agreement
- By booking any service and/or downloading delivered media, you confirm that you have read, understood, and agreed to these Service Terms & Conditions in full.
If you have questions about these terms, please contact us.